Heavy snow and ice across the northern Plains and upper Midwest from a major winter storm have caused significant operational challenges for train and hub operations in the region. Nearly a foot of snow fell in Chicago in the past 48 hours, the largest snowfall event recorded since 2015 and the first time the city experienced two six-inch-plus snow events within a week in seven years. While operations are recovering, BNSF's intermodal facilities in the Chicago area are especially challenged due to a substantial number of inbound trains currently staged and elevated inventory levels.
To support recovery efforts, customers are encouraged to prioritize the pick-up of units that have been unloaded at BNSF’s Cicero, Corwith, Logistics Park Chicago (LPC) and Willow Springs intermodal facilities. Prompt pick-up will help improve traffic flows, reduce lot congestion and provide the space needed for processing inbound shipments as quickly as possible. We also encourage drivers to download and use BNSF Railway's mobile application, RailPASS, to receive real-time notifications, instructions and inventory updates that can help speed recovery.
In addition, with the high volume of traffic to/from California, customers with shipments designated to move through BNSF’s Southern Transcon, our primary route between Southern California and the Midwest, should expect some lingering delays as crews continue to normalize service following last week’s derailment in Arizona.
If you have any questions regarding your shipment(s), please contact BNSF Customer Support at 1-888-428-2673.