Dear BNSF Customer,
I am writing with great sadness to inform you of the recent passing of John Miller, Group Vice President of Industrial Products at BNSF Railway. John was an admired leader whose positive spirit inspired many of us here. Throughout his tenure in both our Agricultural Products and Industrial Products business groups, he was a passionate ambassador of this company.
John was a native of St. Louis and exuded the core values instilled in him at a young age: strong work ethic, high integrity and helping others in need. He joined BNSF in 2008 after a 25-year career in grain merchandising with multiple firms. As someone that came to us from the customer side of the shipping business, John always understood the importance of relationships and collaborative solutions. While he claimed to be an introvert at heart, he loved being around people and meeting face-to-face with customers like you.
Most importantly, John was a loving husband, a devoted father of four and a grandfather to three children. He volunteered his time with many charitable organizations, including GRACE, a relief agency in Grapevine, Texas where he served on the board of directors. He was always there for people and, even in this tragic situation, his decision to be an organ donor has given others the chance for a better life.
John will be greatly missed, both as a colleague and as a dear friend. Our hearts go out to his family at this difficult time.
Executive Vice President and Chief Marketing Officer